Terms & Conditions

INTRODUCTION

Welcome to Gametoyfriend (the “Website”). This Website is owned and operated by Jack and Gilbert. By accessing or purchasing from this Website, you agree to be bound by these Terms and Conditions (the “Terms”). If you do not agree with any part of these Terms, please do not use our Website.

PRODUCTS AND AVAILABILITY

Product Nature: We specialize in a wide range of compatible games and toys.

Compatibility: Unless explicitly stated otherwise, most of our products are custom-made, and some of our products are third-party toys compatible with major brands.

Availability: All orders are subject to product availability. While we strive to keep our inventory accurate, errors may occur. If an item you ordered is out of stock, we will contact you to offer a refund or a suitable replacement.

Images: Product images are for illustrative purposes. The final product may differ slightly in color or packaging due to manufacturing updates.

ORDERS, PRICING, AND PAYMENT

We reserve the right to refuse or cancel any order for any reason, including but not limited to: product unavailability, errors in the description or price, or suspicion of fraud.

Prices are listed in USD and are subject to change without notice.

You are responsible for providing accurate billing and shipping information. We are not responsible for delays or losses caused by incorrect addresses provided by the customer.

SHIPPING AND DELIVERY

Processing Time: Orders are typically processed and shipped within 3-10 business days of payment confirmation depending on the product type.

International Shipping: We ship globally from our warehouses in China.

Shipping Times: International delivery typically takes 10-25 business days, depending on the destination and customs clearance. Please note that tracking information may take several days to update after the package has been handed over to the carrier.

Customs & Duties: While we strive to process shipments in a way that minimizes customs issues, we cannot guarantee that no fees will be charged. The customer is ultimately responsible for any import duties, taxes, or customs fees charged by their country.

RETURNS, REFUNDS, AND MISSING PARTS

Return Policy: We accept returns within 7 days of delivery if the item is unused and in its original packaging. Return shipping costs are the responsibility of the buyer unless the item is defective.

Missing Parts Policy: We understand that brick sets may occasionally have missing pieces. If you discover missing parts, please contact us at [email protected] with a photo of the manual marking the missing pieces. We will send replacement parts free of charge.

Refunds: Refunds will be processed to the original payment method within 5 business days after we receive and inspect the returned item.

INTELLECTUAL PROPERTY

All content on this Website, including text, graphics, logos, and images, is the property of Gametoyfriend or its content suppliers and is protected by international copyright laws. You may not use our content for commercial purposes without our express written consent.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, Gametoyfriend shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our products or this Website.

THIRD-PARTY LINKS

This Website may contain links to third-party websites (such as YouTube reviews or social media). We are not responsible for the content or practices of these external sites.

GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the People’s Republic of China, without regard to its conflict of law provisions.

CONTACT INFORMATION

If you have any questions about these Terms, please contact us at:

Email: [email protected]