Refund Policy

100% Peace of Mind Guarantee

1. No worries about your money. We would be responsible for all of our customers.

2. All of our items are tested well before shipping. If the items get damaged during shipping or do not work properly out of the box, please get in touch with us so we can help you with the issues.

3. If an item has a technical issue, we will try our best to help you fix it. If that issue cannot be fixed, we will resend a new replacement for free or issue a full refund.

Return Policy

Within 14 Days

Return Window:

• You can return any shipped items within 14 days of receiving them.

Right to Cancel:

• As per law, you have the right to cancel your purchase of most items within 7 days without providing a reason.
• Additionally, you can cancel your order for any reason within 14 days from the day you receive the item.

Statutory Rights:

• You are entitled to a return or refund if the goods are:
  • Not as described
  • Not fit for purpose
  • Not of satisfactory quality

For returns made beyond 14 days

As well as your statutory cancellation rights described above, you can return most products from our sites to us within 14 days of receipt of the products if the products are complete and are in an unused and undamaged condition, And pay the corresponding shipping fees.

Refund Policy

Refund Process:

• In some cases, we may wait to receive the returned item from the buyer before issuing a refund.

Partial Refunds:

• If the item is returned damaged or in a different condition than it was sent, the vendor may choose to issue a partial refund.
• The vendor should inform the buyer in advance about the partial refund to avoid any misunderstandings.

Change of Mind:

• If the item was accurately described and listed, but the buyer no longer wants it, the vendor has the option not to refund the shipping costs.

Damaged or Defective Items:

For items that are damaged or defective upon receipt, there is no need to return them, and you can still receive a refund for your purchase.

FAQs

Canceling an Order:

• Orders can only be canceled if the shipment has not been confirmed.
• If the buyer still wants the item after cancellation, they can place a new order.
• For shipped orders, sellers cannot cancel the shipment as it is already in transit. In this case, you can return the order once you receive it.

Refund Processing Time:

• Refunds are applied to the buyer’s credit card within minutes after the refund transaction is completed.
• It typically takes 3 to 5 business days for the refund to appear on the buyer’s credit card statement, depending on the processing time of the buyer’s bank.

If you have any questions, please feel free to contact us!

Email: [email protected]