How can I track the shipping information?
You can check them in our tracking system.
How will you address product quality or missing part issues?
If you notice any missing or damaged parts (whether due to shipping or manufacturing issues), don’t worry—just reach out to us at [email protected], and we’ll promptly send you replacements free of charge. For more details, please refer to our after-sales service.
How will I deal with customs duty?
We typically use a logistics service that excels in handling customs clearance, which usually means no additional customs duties. However, if customs fees are required, they will be the responsibility of the customer.
If you have any other unlisted questions, please do not hesitate to contact us.
